HAVE QUESTIONS?

WE’VE GOT ANSWERS.

Check out some of the most asked questions below. Still in the dark? Click the 'I am still clueless' box and we'll be in touch!

   
I am already signed up but want to add some items on to my registration. Is that possible still?

You bet! We have a lot of great add-ons ranging from the Training Tank Top to the Fall-natic Challenge. You can view all the add-ons here and choose whatever you want, all with free shipping!

Please note, if you are registered for a location-based event and wish to add the Tough Pumpkin Challenge or Mail My Packet, you must do so by managing your add-ons in RunSignup. All other add-ons can be purchased via Gourdy’s General Store.

What's your sizing like?

Check out our Merchandise Collection post that has in-depth details on size, fit, and feel by clicking here. Or, a peek at the sizing charts below for specific sizing and instructions!

For our Lightweight Tech Hoodies, we have the following available: Youth Small, Youth Medium, Youth Large, Small, Medium, Large, XL, 2XL, 3XL, 4XL.

For all other merchandise, we have sizes S-4XL.

Lightweight Tech Hoodie

Crewneck Sweater

 

Fall Hoodie

The size I want to choose says ‘Sold Out’. Do you have more of that size?

We stock a certain amount of sizes for the entire season. As fall approaches, the race typically sells out, and so do sizes. Once we are out of a size, we denote it on the sign up page.

Tip from Gourdy: Sign up early in order to guarantee your spot and also your preferred size!

Do you have a coupon code I can use?

In short, we do not discount the event with coupon codes. Over the years, we have strived to offer a great experience, awesome swag, and keeping the fall tradition alive all while remaining competitive with current industry prices. We believe the event is a great value and hope you agree after attending a location-based event or opting for the Virtual Run option!

There are several ways to save a few bucks without using a coupon code:

  1. Prices do increase as we get closer to fall. Sign up early to beat the price increase!
  2. You can create or join a team with 4+ friends while registering, and each person on the team saves $5 when they elect to join your team during sign-up.
  3. We have the Pumpkin Support League (or PSL for short!) After you sign up for either a location-based event or the Virtual Run, you’ll be enrolled in the PSL. Invite friends to join you this fall using your unique referral link. Once five friends sign up using your link, you’ll get $20 credited back to you. Easy peasy!
What’s up with team registration?

Let’s break it down in 3 easy steps:
1. Someone registers and elects to create a team.
2. They tell their friends to join their team.
3. Everyone on the team saves $5!

Now, here are all the details:

The first person to register creates the team. Be sure to confer with your friends ahead of time to come up with the best team name of all time. The first person to register then tells all their friends to join. Everyone who joins during registration will save $5 on whatever registration they choose.

All Virtual Team packets will ship to the team captain early fall. Therefore, be sure to organize a day when everyone can get together to retrieve their packets from the team captain!

Virtual Team registration ends on August 15th at 11:59PM ET, so make sure to have all your friends sign up by then in order to be on the team!

Teams are only available within the USA. If you live outside of the USA and want to join the Virtual Run, please choose to sign up as an individual.

 

What do I receive with registration?

Location-based Events:

  • Official entry to Gourdy’s Pumpkin Run
  • 2021 Lightweight Tech Hoodie, perfect for fall running weather
  • 2021 Finisher’s Medal
  • 2021 commemorative race bib
  • Chip timing
  • Cup of apple cider
  • Pumpkin
  • Digital race photos

Virtual Run

  • Official entry to Gourdy’s Pumpkin Run: Virtual Run
  • 2021 Lightweight Tech Hoodie, perfect for fall running weather
  • 2021 Finisher’s Medal
  • 2021 Virtual race bib
  • Gourdy’s Apple Cider Spice Mix
  • Virtual finisher’s badge
  • Shipping of all items
What is the Fall-natic Challenge?

Run more, earn more!

The Fall-natic Challenge, is an optional challenge to keep you going all season long! Instead of just running the Virtual Run once, this challenges you to keep up with your training goals and complete a 5K each month. Here’s how it works:

– September to Remember: Celebrate the start of fall by doing a 5K in September!

-Rocktober: Leaves are changing colors and fall is in full swing! Rock 3.1 miles in October to take it all in!

-Novem-brrr Dash: As the temps start to drop, keep up the momentum by heading out one last time.

You can pick and choose what months you want to add on or set the bar high by adding on all three (while saving some money!) Each challenge has its own unique medal. After you complete each challenge, you can upload your results to RunSignup. More bling, more running, and more celebrating our favorite season!

Add this on during registration or add it on here if you’ve already signed up!

Learn more about the Fall-natic Challenge here.

What if I do not run?

We encourage people of all levels and abilities to come out and join us. The event itself is a fun celebration of our favorite season! Whether you run it, walk it, or somewhere in between, you will have a great time. In fact, about 1/3 of all participants opt to walk the 5K.

How can I join the Empowerment Patch and fundraise for Girls on the Run?

Thank you for your interest in helping empower girls across America! We encourage you to check out our detailed post regarding how you can help:

‘Making an Impact with Girls on the Run’ 

Become a Fundraiser

During registration you will have the opportunity to sign up to fundraise for Girls on the Run and become part of the Empowerment Patch. By fundraising, you’re making a greater impact into the organization and changing the lives of the girls who participate. Once you raise $250, you’ll receive a refund of your registration fee to this year’s run. Here are the quick and easy steps to becoming a fundraiser:

  • When you sign up for Gourdy’s Pumpkin Run, choose the ‘Fundraise for Girls on the Run’ option.
  • During the registration process, you will reach a few steps prompting you to donate and set-up a fundraising page. This is the page your friends and family will see when you ask them to donate to your fundraiser. There is auto-populated content, but you can customize however you’d like!
  • Set a goal.  The starting goal is $250, but you are encouraged to aim higher! Why? Because not only will you make that much MORE of an impact, but you’ll also receive exciting incentives for hitting $250, $425, $750, and $1,000+!  Keep reading to see what these incentives are!
  • Once you finish your registration for Gourdy’s Pumpkin Run, your fundraising page will be live! You’ll receive an email with the link to your page, fundraising tips, and general support to help you reach your goal!
What is the Pumpkin Support League?

Once you are officially signed up for the Gourdy’s Pumpkin Run, you’ll become part of the Pumpkin Support League! The Pumpkin Support League (or PSL) is an easy way you can earn your registration fee back by inviting friends to join you this fall. Simply share your unique referral link on social media and start accruing referral points!

Earn Your Registration Fee Back

The more people that sign up through your link, the more rewards:

5 Referrals: $20 of your registration fee credited back

10 Referrals: Exclusive PSL Beanie

15 Referrals: Exclusive PSL Big Comfy Hoodie

20 Referrals: The remainder of your base registration fee credited back

Share Early and Often

The more times you share, the more likely someone will see it and sign up using your link!

Make Sure They Use Your Link

Make sure they click through the link and register on the same visit. If they come back at a later time, the system may not count the referral due to individual browser settings. It’s a good idea to let people know you receive a referral credit as long as they click through your link and sign up in the same browsing session!

Tips from Gourdy:

1) Check out this handy 1-page PDF we designed for the PSL program here. 

2) Watch our quick explainer video on YouTube that details the entire program and shows how you can see your referral count here.

Where does the registration fee go?

The majority of your registration fee goes to cover all the costs associated with producing the event. These include items like the Lightweight Tech Hoodie, finisher’s medal, bib, apple cider, shipping of Virtual items, fulfillment service, promotion of the event, event staff, vendors, the list goes on…

Beyond that, we are super excited for our official National Charity Partner: Girls on the Run! Gourdy’s Pumpkin Run is donating $1 for every registration this year to Girls on the Run! In addition to our donation, we’re giving participants the opportunity to fundraise and earn their registration fee back, or donate directly to Girls on the Run during registration. We hope to be able to raise over $200K for them this fall!

Girls on the Run® is a 501(c)(3) nonprofit organization dedicated to creating a world where every girl knows and activates her limitless potential and is free to boldly pursue her dreams. Inspiring girls to be joyful, healthy and confident using a fun, experience-based curriculum which creatively integrates running, Girls on the Run transforms the lives of girls across the country by teaching them critical life skills that stay with them for a lifetime. We’re so excited for this partnership and encourage you to learn more about it here: https://www.girlsontherun.org/gotr-and-gourdys/

What is the Tough Pumpkin option?

Apparently, some people think running isn’t tough enough.

At location-based events, you’ll be able to pick up your pumpkin for the challenge prior to the race. If you’re able to carry it in one piece all the way to the finish line, you’ll receive the exclusive Tough Pumpkin medal in addition to the regular Finisher’s medal.

Going Virtual? Grab a pumpkin from your nearby farm or gardening center and bring it along for the run!

Be sure to snap some fun pics and use #toughpumpkin if you add this challenge on!

Learn more about the Tough Pumpkin challenge here.

When will I receive my merchandise?

Training items will ship out to you a couple days after registering, starting mid-April.

Other merchandise will ship along with your packet, if you’re signed up for the Virtual Run. If you’re signed up for a location-based event, your merchandise will ship out ~3 weeks prior to race day. However, if you wait to sign up for the race and add-on merchandise within 3 weeks of the race, you will be required to pick up ordered merchandise at the event.

I am still clueless. Can I ask you something else?

Of course! Fill out the contact form below and we’ll do our best to answer your question!

  • This field is for validation purposes and should be left unchanged.

Virtual Run FAQ's

How long is the Virtual Run?

The Virtual Run is a 5K (3.1 miles). Considered the perfect race distance, you can run, walk, or jog. If you do more, no sweat (well, actually probably more sweat…) You can still upload and share your results!

How can I submit my time and upload photos for the Virtual Run?

This is available beginning September 1st. 

Upload Your Results

1. Login to your RunSignup Account via the profile icon at the top right of the RunSignup website beginning September 1st.

2. Navigate to your profile via the menu under the profile icon.

3. Scroll down to “Upcoming Races” and click on “Submit Virtual Results.”

4. Submit your results and click ‘Submit Virtual Results’ to save it!

Fall-natic Challenge

Did you add on the Fall-natic Challenge? You can use the same steps above to submit your results. When logged in and on the results page, click the dropdown menu to select the Fall-natic Challenge month you need to upload for.

Still want to add on the optional Fall-natic Challenge? You can do so here!

Finisher’s Badge

Once you’ve uploaded your results, you can download your official finisher’s badge. On your results page in RunSignup (same area where you see your time and photos), you’ll see a link for ‘Certificate’. Click it, download it, and share it!

ProTip: While you can print it, you can also right click the image, copy/download it, then share it on social media! Be sure to tag us @gourdyspumpkinrun and use #gourdyspumpkinrun so we can see it and share!

Tough Pumpkin

Did you add on Tough Pumpkin? Weigh your pumpkin prior to heading out on your run or walk! When you submit your official Virtual Run time, you can enter the pumpkin’s weight. At the end of the fall, we will tally the total number of pounds carried and share this hopefully large number!

Still want to add on Tough Pumpkin? You can do so here!

Photos

Snap a great photo during your run or walk? Share it! When you go to upload your results, you can also easily upload photos to add to the overall album so others can see.

Beyond that, we encourage you to share photos on our Facebook Community Group and also on Instagram. Be sure to tag us @gourdyspumpkinrun and use the hashtags #gourdyspumpkinrun and #toughpumpkin!

Instagram

Speaking of photos, we strongly encourage interacting with us and our community on Instagram. Whenever you post a photo or video this fall related to Gourdy’s Pumpkin Run, tag @gourdyspumpkinrun and use the hashtag #gourdyspumpkinrun. This will allow us to share it on our Instagram Story and for others to find your post! Gourdy has been known to send swag out to random Instagram followers from time to time…

FAQs

Q: When I go to submit my results, I see multiple results sets. What one should I use?
A: For your official Virtual Run time, you should make sure to select ‘Virtual Run or Walk’ in the dropdown menu (it’s also the default option). The other results sets are for the Fall-natic Challenge.

Q: When I go to submit my results, I see a section to add Tough Pumpkin pounds. What is this about?
A: We have people that are crazy enough to run with pumpkins! If you added on the official Tough Pumpkin option, you should weigh your pumpkin before your 5K and when submitting your time, also include the weight of your pumpkin in pounds. At the end of the Virtual Run period, we will tally them all up and announce how many pounds were carried in total!

Q: I added the Fall-natic Challenge. How do I record my time(s)?
A: Following the steps outlined for submitting your overall Virtual Run time, you can use the dropdown menu to access each month of the Fall-natic Challenge. Please note that the submission window for each month opens on the 1st of the associated month (i.e. Rocktober! opens on 10/1).

Your official Virtual Run time can be the same time as a Fall-natic Challenge if you wish. Or, you can run twice in one month and submit a result for the Virtual Run and also the challenge. Example:

– I have added on the Fall-natic Challenge for all three months
– I run a 5K distance all three months but in October, I run twice as I want to have two separate times
– I would upload my September to Remember challenge time in September, my Rocktober! challenge time and also my official Virtual Run time in October, and my Novemb-brrr challenge time in November.

Again, you can use the same time for your official, overall Virtual Run result and the Fall-natic challenge or you can run an extra time that month and submit different results. Your race, your call!

Q: What is the Fall-natic Challenge?
A: The Fall-natic Challenge is an optional challenge to keep you going all season long! Instead of just running the Virtual Run once, this challenges you to keep up with your training goals and complete a 5K each month. Here’s how it works:

– September to Remember: Celebrate the start of fall by doing a 5K in September!

-Rocktober: Leaves are changing colors and fall is in full swing! Rock 3.1 miles in October to take it all in!

-Novem-brrr Dash: As the temps start to drop, keep up the momentum by heading out one last time.

Each challenge has its own unique medal, which will come in your Virtual Run packet alongside the regular finisher’s medal. If you didn’t add it on during registration, it’s not too late. Head here to add it on and choose what months you want (or add all three and save!)

Q: What is the Tough Pumpkin Challenge?
A: Apparently, some people think running isn’t tough enough. Grab a pumpkin from your nearby farm or gardening center and bring it along for the ride! In addition to the regular finisher’s medal, you’ll receive the exclusive Tough Pumpkin medal. If you didn’t add it on during registration, it’s not too late. Head here to add it on!

Be sure to snap some fun pics and use #toughpumpkin if you add this challenge on!

I signed up for the Virtual Run. When do packets begin shipping?

We prioritize shipping by when you signed up. For example, people that sign up in early spring will receive their packets before those that signed up in July.

Receive ‘Priority Picking’ by signing up early in the spring. Your packet will be among the first batch shipped out late August!

Can I switch race locations? Switch to the Virtual Run? Switch from the Virtual Run to a location-based race?

Yes. Yes. And yes! Once signed up, you can easily manage your registration by logging into your RunSignup account. Here’s how:

  • Go to your Profile
  • View your events under Upcoming Events
  • Click Manage Registration next to the registration that you are editing.
  • Click Transfer to Another Race menu located on the top OR left of Race page.
  • Select the appropriate Race and click Start Transfer

From there, it’s pretty straight forward! If you’ve added any optional add-ons during your original registration (i.e. Tough Pumpkin, Crewneck Sweater, etc.), you MUST re-add these. The amount you paid for these will carry over to the new race as a credit, so be sure to use it now. The ONLY exception is for the Training Tank Top and Training Shirt. Since those ship immediately, you do NOT need to re-add those!

Please note there are deadlines to transfer races, which you can see below on the next FAQ.

Any important deadlines or exceptions I should know about?

Yes! Thanks for asking! Here they are:

Change your Lightweight Tech Hoodie size option: August 8th at 11:59PM ET

Transfer from a location-based event to the Virtual Run: 3 weeks prior to race day (subject to event being sold out)

Transfer from the Virtual Run to a location-based event: August 15th at 11:59 PM ET. You will be responsible for any price difference for the new location-based registration.

Create or join a Virtual Run team: August 15th at 11:59PM ET

Change shipping address: August 8th at 11:59PM ET

Transfer Event: You may transfer from the regular 5K to Fundraise for Girls on the Run, but cannot go the other way.

Your registration is yours and there is no bib exchange to another person.

You are unable to defer your Virtual Run registration.

I am still clueless. Can I ask you something else?

Of course! Fill out the contact form below and we’ll do our best to answer your question!

  • This field is for validation purposes and should be left unchanged.

Location Based Event FAQ's

Can I switch race locations? Switch to the Virtual Run? Switch from the Virtual Run to a location-based race?

Yes. Yes. And yes! Once signed up, you can easily manage your registration by logging into your RunSignup account. Here’s how:

  • Go to your Profile
  • View your events under Upcoming Events
  • Click Manage Registration next to the registration that you are editing.
  • Click Transfer to Another Race menu located on the top OR left of Race page.
  • Select the appropriate Race and click Start Transfer

From there, it’s pretty straight forward! If you’ve added any optional add-ons during your original registration (i.e. Tough Pumpkin, Crewneck Sweater, etc.), you MUST re-add these. The amount you paid for these will carry over to the new race as a credit, so be sure to use it now. The ONLY exception is for the Training Tank Top and Training Shirt. Since those ship immediately, you do NOT need to re-add those!

Please note there are deadlines to transfer races, which you can see below on the next FAQ.

Any important deadlines or exceptions I should know about?

Yes! Thanks for asking! Here they are:

Change your Lightweight Tech Hoodie size option: 3 weeks prior to race day

Transfer from a location-based race to another location-based event or the Virtual Run: 3 weeks prior to race day (subject to the other event being sold out).

Transfer from the Virtual Run to a location-based event: August 15th at 11:59 PM ET. You will be responsible for any price difference for the new location-based registration.

Defer to next year: 3 weeks prior to race day

Adding Mail My Packet: 3 weeks prior to race day

Change shipping address: 3 weeks prior to race day 

Adding Tough Pumpkin: 11:59PM local time the night before the run

Wave change: 11:59PM local time the night before the run

Add-ons: You can add on Tough Pumpkin and Mail My Packet post-registration in accordance with above deadlines. 

Merchandise: All merchandise will be shipped to you starting 3 weeks prior to your race date. However, if you register within 3 weeks of your race and add-on merchandise during registration, you will need to pick up your merchandise at the event.

Transfer Event: You may transfer from the regular 5K to Fundraise for Girls on the Run, but cannot go the other way.

Your registration is yours and there is no bib exchange to another person.

I missed the event :( Can I have my items shipped to me?

You bet! For a flat shipping rate of $13.99, we will ship your full packet out to you, including medals and any other merchandise you may have purchased. Simply email us and we’ll send you the details on how to initiate that: [email protected]

Please note, this does not transfer your registration into the Virtual Run and you will still be considered a participant of the location you signed up for. Of course, we encourage you to go out and run 3.1 miles before you open your medal 🙂

What are my packet pickup options?

Mail My Packet: Skip the lines at packet pick-up! Add this option on and we will ship your Lightweight Tech Hoodie, bib, and safety pins straight to your door. Available 3 weeks prior to race day 

Friday packet pickup: We’ll have in-person packet pickup Friday afternoon at the race venue from 4-7PM! Swing by to grab your packet and avoid lines on race morning!

Race day packet pickup: Pick up your items the morning of the run! We recommend arriving at least 1 hour before your wave time. Please check your specific event page for hours!

Post-race Mail My Packet: This is $13.99 and will include your packet, medal and any merchandise you ordered. This does not transfer you into Virtual Run. 

Am I allowed to bring my dog? How about a stroller?

Sorry, even though we’re MAJOR dog people, we’re unable to allow them on the course with you unless they are service animals. Please check the specific website of your race venue for their rules regarding pets on the property.

To ensure the safety of you, your little one, and your fellow participants, we do not allow strollers on the course. Strollers are permitted on the property, just not on the race course.

I am still clueless. Can I ask you something else?

Of course! Fill out the contact form below and we’ll do our best to answer your question!

  • This field is for validation purposes and should be left unchanged.
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