HAVE QUESTIONS?

WE’VE GOT ANSWERS.

Didn’t find the information you were looking for on the event or information pages? Check out some of our frequently asked questions to see if we have an answer for you. If you still have questions, fill out the contact form at the bottom of the page.

How can I submit my time and upload photos for the Virtual Run?

Easy peasy:

Upload Your Results

1. Login to your RunSignup Account via the profile icon at the top right of the RunSignup website beginning September 1st.

2. Navigate to your profile via the menu under the profile icon.

3. Scroll down to “Upcoming Races” and click on “Submit Virtual Results.”

4. Submit your results and click ‘Submit Virtual Results’ to save it!

Fall-natic Challenge

Did you add on the Fall-natic Challenge? You can use the same steps above to submit your results. When logged in and on the results page, click the dropdown menu to select the Fall-natic Challenge month you need to upload for.

Still want to add on the optional Fall-natic Challenge? You can do so here!

Finisher’s Badge

Once you’ve uploaded your results, you can download your official finisher’s badge. On your results page in RunSignup (same area where you see your time and photos), you’ll see a link for ‘Certificate’. Click it, download it, and share it!

ProTip: While you can print it, you can also right click the image, copy/download it, then share it on social media! Be sure to tag us @gourdyspumpkinrun and use #gourdyspumpkinrun so we can see it and share!

Tough Pumpkin

Did you add on Tough Pumpkin? Weigh your pumpkin prior to heading out on your run or walk! When you submit your official Virtual Run time, you can enter the pumpkin’s weight. At the end of the fall, we will tally the total number of pounds carried and share this hopefully large number!

Still want to add on Tough Pumpkin? You can do so here!

Photos

Snap a great photo during your run or walk? Share it! When you go to upload your results, you can also easily upload photos to add to the overall album so others can see.

Beyond that, we encourage you to share photos on our Facebook Community Group and also on Instagram. Be sure to tag us @gourdyspumpkinrun and use the hashtags #gourdyspumpkinrun and #toughpumpkin!

Instagram

Speaking of photos, we strongly encourage interacting with us and our community on Instagram. Whenever you post a photo or video this fall related to Gourdy’s Pumpkin Run, tag @gourdyspumpkinrun and use the hashtag #gourdyspumpkinrun. This will allow us to share it on our Instagram Story and for others to find your post! Gourdy has been known to send swag out to random Instagram followers from time to time…

FAQs

Q: When I go to submit my results, I see multiple results sets. What one should I use?
A: For your official Virtual Run time, you should make sure to select ‘Virtual Run or Walk’ in the dropdown menu (it’s also the default option). The other results sets are for the Fall-natic Challenge.

Q: When I go to submit my results, I see a section to add Tough Pumpkin pounds. What is this about?
A: We have people that are crazy enough to run with pumpkins! If you added on the official Tough Pumpkin option, you should weigh your pumpkin before your 5K and when submitting your time, also include the weight of your pumpkin in pounds. At the end of the Virtual Run period, we will tally them all up and announce how many pounds were carried in total!

Q: I added the Fall-natic Challenge. How do I record my time(s)?
A: Following the steps outlined for submitting your overall Virtual Run time, you can use the dropdown menu to access each month of the Fall-natic Challenge. Please note that the submission window for each month opens on the 1st of the associated month (i.e. Rocktober! opens on 10/1).

Your official Virtual Run time can be the same time as a Fall-natic Challenge if you wish. Or, you can run twice in one month and submit a result for the Virtual Run and also the challenge. Example:

– I have added on the Fall-natic Challenge for all three months
– I run a 5K distance all three months but in October, I run twice as I want to have two separate times
– I would upload my September to Remember challenge time in September, my Rocktober! challenge time and also my official Virtual Run time in October, and my Novemb-brrr challenge time in November.

Again, you can use the same time for your official, overall Virtual Run result and the Fall-natic challenge or you can run an extra time that month and submit different results. Your race, your call!

Q: What is the Fall-natic Challenge?
A: The Fall-natic Challenge is a new, optional challenge for 2020 to keep you going all season long. Instead of just running the Virtual Run once, this challenges you to keep up with your training goals and complete a 5K each month. Here’s how it works:

– September to Remember: Celebrate the start of fall by doing a 5K in September!

-Rocktober: Leaves are changing colors and fall is in full swing! Rock 3.1 miles in October to take it all in!

-Novem-brrr Dash: As the temps start to drop, keep up the momentum by heading out one last time.

Each challenge has its own unique medal, which will come in your Virtual Run packet alongside the regular finisher’s medal. If you didn’t add it on during registration, it’s not too late. Head here to add it on and choose what months you want (or add all three and save!)

Q: What is the Tough Pumpkin Challenge?
A: Apparently, some people think running isn’t tough enough. Grab a pumpkin from your nearby farm or gardening center and bring it along for the ride! In addition to the regular finisher’s medal, you’ll receive the exclusive Tough Pumpkin medal. If you didn’t add it on during registration, it’s not too late. Head here to add it on!

Be sure to snap some fun pics and use #toughpumpkin if you add this challenge on!

I signed up for the Virtual Run. When will I receive my packet?

We prioritize shipping by when you signed up. For example, people that sign up in early spring will receive their packets before those that signed up in July.

For those that registered prior to August 21, you should receive your packet by early September.

We ordered more Lightweight Tech Hoodies and are awaiting their arrival. Anyone signing up August 21 and beyond should expect their packets to ship mid-October. Anyone that signed up September 16 and beyond should expect to receive their packets to ship late October. You do not need your packet in order to complete your 5K!

As of this writing (October 29), we are sending packets out twice per week based on UPS pick-up dates. Therefore, if you sign up today, your packet will go out later this week or early next week (depending on the day)!

I am already signed up but want to add some items on to my registration. Is that possible still?

You bet! We have a lot of great add-ons ranging from the Training Tank Top to the Fall-natic Challenge. You can view all the add-ons here and choose whatever you want, all with free shipping!

Please note that these items may ship separate from your regular packet. We will try to consolidate orders when we ship, but since they are purchased separately, you might receive two packages on different days.

Is there a sizing chart available?

Here you go:

Lightweight Tech Hoodie

Lightweight Tech Hoodie Size Chart

Crewneck Sweater

Tough Pumpkin Sweater

Fall Hoodie

The size I want to choose says ‘Sold Out’. Do you have more of that size?

We stock a certain amount of sizes for the entire season. As fall approaches, the race typically sells out, as do sizes. Once we are out of a size, we denote it on the sign up page.

ProTip: Sign up early in order to guarantee your spot and also your preferred size! Registration opens late winter each year!

Do you have a coupon code I can use?

In short, we do not discount the event with coupon codes. Over the years, we have strived to offer a great experience, awesome swag, and keeping the fall tradition alive all while remaining competitive with current industry prices. We believe the event is a great value and hope you agree after attending a live event or opting for the Virtual Run option!

There are several ways to save a few bucks without using a coupon code:

  1. Prices do increase as we get closer to fall. Sign up early to beat the price increase!
  2. You can create or join a team with 4+ friends while registering, and each person on the team saves $5 when they elect to join your team during sign-up.
  3. We have the Pumpkin Support League (or PSL for short!) After you sign up for either a live event or the virtual option, you’ll be enrolled in the PSL. Invite friends to join you this fall using your unique referral link. Once five friends sign up using your link, you’ll get $20 credited back to you. Easy peasy!
What’s up with team registration?

Let’s break it down in 3 easy steps:
1. Someone registers and elects to create a team.
2. They tell their friends to join their team.
3. Everyone on the team saves $5!

Now, here are all the details:

The first person to register creates the team. Be sure to confer with your friends ahead of time to come up with the best team name of all time. The first person to register then tells all their friends to join. Everyone who joins during registration will save $5 on whatever registration they choose.

All packets will ship to the team captain early fall. Therefore, be sure to organize a day when everyone can get together to retrieve their packets from the team captain!

Team registration ends on August 16th at 11:59PM, so make sure to have all your friends sign up by then in order to be on the team!

 

What do I receive with registration?

  • Official entry to the Virtual Run
  • 2020 lightweight tech hoodie, perfect for fall running weather
  • 2020 Finisher’s Medal
  • 2020 virtual race bib
  • Gourdy’s Apple Cider Spice Blend
  • Virtual finisher’s badge
  • Shipping of all items
What is the Fall-natic Challenge?

Run more, earn more!

We are excited to introduce the Fall-natic Challenge, which is a new, optional challenge for 2020 to keep you going all season long. Instead of just running the Virtual Run once, this challenges you to keep up with your training goals and complete a 5K each month. Here’s how it works:

– September to Remember: Celebrate the start of fall by doing a 5K in September!

-Rocktober: Leaves are changing colors and fall is in full swing! Rock 3.1 miles in October to take it all in!

-Novem-brrr Dash: As the temps start to drop, keep up the momentum by heading out one last time.

You can pick and choose what months you want to add on or set the bar high by adding on all three (while saving some money!) Each challenge has its own unique medal, which will come in your Virtual Run packet alongside the regular finisher’s medal. After you complete each challenge, you can upload your results to RunSignup. More bling, more running, and more celebrating our favorite season!

Add this on during registration or add it on here if you’ve already signed up!

What if I do not run?

We encourage people of all levels and abilities to come out and join us. The event itself is a fun celebration of our favorite season! Whether you run it, walk it, or somewhere in between, you will have a great time. In fact, about 1/3 of all participants opt to walk the 5K.

How can I join the Empowerment Patch and fundraise for Girls on the Run?

Thank you for your interest in helping empower girls across America! We encourage you to check out our detailed post regarding how you can help:

‘Making an Impact with Girls on the Run’ 

Become a Fundraiser

During registration you will have the opportunity to sign up to fundraise for Girls on the Run and become part of the Empowerment Patch. By fundraising, you’re making a greater impact into the organization and changing the lives of the girls who participate. Once you raise $250, you’ll receive a refund of your registration fee to this year’s run. Here are the quick and easy steps to becoming a fundraiser:

  • When you sign up for Gourdy’s Pumpkin Run, choose the ‘Fundraise for Girls on the Run’ option.
  • During the registration process, you will reach a few steps prompting you to donate and set-up a fundraising page. This is the page your friends and family will see when you ask them to donate to your fundraiser. There is auto-populated content, but you can customize however you’d like!
  • Set a goal.  The starting goal is $250, but you are encouraged to aim higher! Why? Because not only will you make that much MORE of an impact, but you’ll also receive exciting incentives for hitting $250, $425, $750, and $1,000+!  Keep reading to see what these incentives are!
  • Once you finish your registration for Gourdy’s Pumpkin Run, your fundraising page will be live! You’ll receive an email with the link to your page, fundraising tips, and general support to help you reach your goal!

Click here for all the Virtual Run details. Or, if you’re ready, click here to sign up as a fundraiser!

What is the Pumpkin Support League?

Once you are officially signed up for the Virtual Run, you’ll become part of the Pumpkin Support League! The Pumpkin Support League (or PSL) is an easy way you can earn your registration fee back by inviting friends to join you this fall. Simply share your unique referral link on social media and start accruing referral points!

Earn Your Registration Fee Back

The more people that sign up through your link, the more rewards:

5 Referrals: $20 of your registration fee credited back

10 Referrals: Exclusive PSL Beanie

15 Referrals: Exclusive PSL Big Comfy Hoodie

20 Referrals: The remainder of your base registration fee credited back

Share Early and Often

The more times you share, the more likely someone will see it and sign up using your link!

Make Sure They Use Your Link

Make sure they click through the link and register on the same visit. If they come back at a later time, the system may not count the referral due to individual browser settings. It’s a good idea to let people know you receive a referral credit as long as they click through your link and sign up in the same browsing session!

Tips:

1) Check out this handy 1-page PDF we designed for the PSL program here. 

2) Watch our quick explainer video on YouTube that details the entire program and shows how you can see your referral count here.

Where does the registration fee go?

The majority of your registration fee goes to cover all the costs associated with producing the event. These include items like the lightweight tech hoodie, finisher’s medal, bib, Gourdy’s Apple Spice Mix, shipping of all items, fulfillment service, promotion of the event, customer service staff, the list goes on…

Beyond that, we are super excited for our official National Charity Partner: Girls on the Run! Gourdy’s Pumpkin Run is donating $1 for every registration this year to Girls on the Run! In addition to our donation, we’re giving participants the opportunity to fundraise and earn their registration fee back, or donate directly to Girls on the Run during registration. We hope to be able to raise over $100K for them this fall!

Girls on the Run® is a 501(c)(3) nonprofit organization dedicated to creating a world where every girl knows and activates her limitless potential and is free to boldly pursue her dreams. Inspiring girls to be joyful, healthy and confident using a fun, experience-based curriculum which creatively integrates running, Girls on the Run transforms the lives of girls across the country by teaching them critical life skills that stay with them for a lifetime. We’re so excited for this partnership and encourage you to learn more about it here: https://www.girlsontherun.org/gotr-and-gourdys/

How long is the Virtual Run?

Gourdy’s Pumpkin Run is a 5K (3.1 miles). Considered the perfect race distance, you can run, walk, or jog. If you do more, no sweat (well, actually probably more sweat…) You can still upload and share your results!

What is the Tough Pumpkin option?

Apparently, some people think running isn’t tough enough.

Grab a pumpkin from your nearby farm or gardening center and bring it along for the ride! In addition to the regular finisher’s medal, you’ll receive the exclusive Tough Pumpkin medal.

Be sure to snap some fun pics and use #toughpumpkin if you add this challenge on!

I was signed up for a location-based event that was cancelled due to COVID-19. What happens to my registration?

While we cannot gather at the starting line like we normally do, we still want to offer great options for those that signed up. Whether you join our amazing Virtual Run community to keep the fall tradition alive this year, or opt to wait until next year, we truly cannot wait to see you again.

OPTION 1: JOIN OUR VIRTUAL RUN AND RECEIVE 50% YOUR 2021 REGISTRATION (ACTION REQUIRED)

We know a lot of you are training for race day and don’t want those efforts to go to waste. While we can’t gather as planned, we would love to invite you to join our Virtual Run!

Our Virtual Run began in 2016 and has become extremely popular over the years. Each year, we try to make it as great of an experience as possible. From the virtual training runs all throughout summer to the shared online experience come fall, we try to set ours apart and make it special. Plus, we have some fun surprises in the works that will make it that much better in 2020!

We will mail your race swag directly to your house and you can complete your run or walk from your own neighborhood, a local park, the treadmill—really, wherever you want!

While COVID-19 has thrown a wrench into everyone’s schedules, one of the greatest things about our Virtual Run is we keep it open all fall. You can run or walk your 5K anytime, anywhere between September 1st and November 22nd. Your packet will contain a sealed medal, so you can reward yourself with it once you complete your distance on your own time!

Beyond offering our Virtual Run transfer, we will also email you a coupon code for 50% off next year’s event. While it’s a sizable discount, we feel it’s worth it as we want to encourage you to join us next fall when it’s safe to do so. This will be emailed to you when registration launches next year.

To transfer to the Virtual Run, follow these steps. 

Log into RunSignup and go to your profile: https://runsignup.com/Profile

Under the Upcoming Events section, click MANAGE REGISTRATION next to your Gourdy’s Pumpkin Run registration.

Click the TRANSFER TO ANOTHER RACE tab

Choose ‘Gourdy’s Pumpkin Run: Virtual Run’ and click ‘Start Transfer’

Follow the rest of the registration process as directed on screen

If you added any items on during your original registration (merchandise, Tough Pumpkin, etc.), be sure to add them on here. The only exception is for training shirts/tank tops, as those ship out immediately. 

At the checkout screen, it will show a zero amount due (unless you added any extra merchandise that wasn’t in your original registration)

 

OPTION 2: DEFER YOUR REGISTRATION TO NEXT YEAR (NO ACTION REQUIRED)

We are working out all the details for next year already and will share them as they become available. Regardless, you can easily defer your registration until next year for free! This is the default option and if this is what you want to do, then simply sit back and relax. Your current registration will automatically be deferred and you don’t need to do anything until it’s time to sign up.

Once registration opens for the 2021 event, you’ll be able to claim your deferral and sign up for free! This is good for any of the 2021 locations and also the Virtual Run. That way, if the 2021 date doesn’t align with your schedule, you can choose a different location or simply join the Virtual Run next year!

OPTION 3: DEFER YOUR REGISTRATION TO 2022 (NO ACTION REQUIRED)

Similar to the option above, you can extend your deferment until 2022 if you wish. No action is required as the deferment is the default option. If you do not sign up and use your deferral in 2021, then it will remain valid for 2022 to provide as much flexibility as possible.

OTHER SCENARIOS AND FAQS:

Q: What if I defer to 2021 or 2022 and I am unable to make the event then?

A: We would allow you to transfer to the Virtual Run for that year or to any other event location. The only caveat is we need to know at least 3 weeks prior to the event date you deferred to. For example, if you defer and the 2021 event is scheduled for, say, October 9, 2021, you would need to let us know by September 18, 2021 that you want to either change event locations or be placed in the Virtual Run. We are easy going and will have no issue helping you—just send us an email!

Q: I added on merchandise and/or challenges like Tough Pumpkin. What happens to those add-ons?

A: The nice thing about doing this all through RunSignup is that you’ll receive full credit for any additional add-on items you originally purchased. So, if you are transferring to the Virtual Run this year, when you go to do the transfer, simply add those items on and they will be covered! If you defer to 2021/2022, same thing. The credit will be there and you simply add those items on during your registration.

Q: I volunteered in 2019 and used my free race code for this year. Am I out of luck now?

A: Nope, we got you covered! But, it is a little tricky due to how RunSignup treats credits when transferring. If you volunteered last year and used your free registration code for the 2020 event, you will need to email us if you are choosing to transfer to the Virtual Run or if you are deferring to 2022. If you are simply deferring to 2021, no action is needed and you’ll automatically be moved over! Our email is info@sourfishevents.com

Q: I am signed up as a fundraiser for Girls on the Run. How does this work in regards to the donations I’ve raised so far?

A: Fundraising for Girls on the Run is scheduled through the end of this fall, which means it’s dependent on your choice. If you decide to transfer to the Virtual Run, you should follow the steps above and complete the transfer process into the Virtual Run. Then, email us at info@sourfishevents.com once you have fully completed your transfer into the Virtual Run. We can manually move over your donations so you don’t lose any progress!

If you defer to 2021 or 2022, your fundraising would end at the end of this fall as fundraising is only valid for this year. Of course, all donations raised will be going directly to Girls on the Run!

Q: I am receiving an error when trying to transfer to the Virtual Run saying I have $0 creditable amount. What’s happening?

A: This is likely because you’ve transferred from an event once already this year. We can easily help finish transferring you over. Just shoot us a message: info@sourfishevents.com

Q: I am not tech savvy. Can I do all of this myself?

A: RunSignup makes this so very easy, so we advise giving it a try. By the time you type up an email to us, you could have likely completed the transfer or deferral process. However, if you are having issues, email us: info@sourfishevents.com  Please note that we are a very small team and we also take time to answer each and every email individually. While we aim to reply as quickly as possible, we would love your patience as we are sure it will be a busy week.

In summary, if you want to defer to 2021 or 2022, you don’t need to do anything right now. If you want to join the Virtual Run this year, you must follow the steps above. Otherwise, your registration will automatically be deferred and ready for use come 2021 or 2022.

I am still clueless. Can I ask you something else?

Of course! Fill out the contact form below and we’ll do our best to answer your question!

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